Precious Line

We want you to love your purchase as much as we do. If for any reason you are not completely satisfied, you may return your jewelry within 14 days of receipt. To be eligible for a return, the item must be unused, in the same condition that you received it, and returned in the original packaging.

To initiate a return, please contact us to receive detailed instructions. Please note that return shipping costs are the responsibility of the customer. We strongly recommend that you use an insured shipping method to ensure the safe arrival of your return.

Thank you for understanding that these measures are in place to ensure every piece remains pristine for all our customers.

To maintain the beauty and durability of your jewelry, please follow these care instructions:

• Avoid Water: To protect the gold plating, remove your jewelry before showers and handwashing.
• Avoid Chemicals: To maintain the integrity of your jewelry, remove it before applying perfumes, lotions, or harsh chemicals.
• Avoid Salt and Chlorinated Water: Remove your jewelry before swimming in the sea, ocean, or pool to prevent damage.
• Do Not Sleep with Jewelry On: Remove your jewelry before sleeping to prevent any damage.
• Store Properly: Keep your jewelry away from sun, heat, and humidity to maintain its condition.

Following these simple steps will help ensure that your jewelry remains as stunning as the day you received it.